Frequently Asked Questions
Indigo offers refreshingly friendly care for various health needs. Schedule a same-day visit or walk-in to any Indigo Urgent Care for minor injuries and illnesses that need care right away. Digital X-ray and onsite lab testing is available at all of our locations.
Sometimes medical problems require additional services, treatments or monitoring not offered in our Indigo Urgent Cares, in which case, we may need to refer you to a local emergency room.
If your medical condition is serious or life-threatening, you should call 911 or have someone take you to the nearest Emergency Department immediately.
Indigo Urgent Care accepts most health insurance plans. Learn more on our Insurance and Pricing page.
If you don’t have insurance, Indigo charges a flat fee of $250. This fee will cover:
- An exam evaluation with a medical provider
- In-clinic immediate lab testing for strep throat, flu tests, UTI, pregnancy (immediate result tests only). Does not include tests sent out to a laboratory.
- X-rays
- Medication given during the visit
Your provider may also suggest additional lab testing or other treatments that are not covered under the flat fee above. In these cases, the provider will discuss the reason for the additional testing and ask your approval for additional charges before proceeding.
We offer a number of on-site lab tests, including strep, covid UTI, influenza and TB tests. Labs for primary care visits may include a lipid panel or thyroid function testing, as needed. We can also send out more complex tests to other labs.
Yes, Indigo Urgent Care locations offer COVID-19 testing. Please view our COVID-19 Testing and Services page for the most up-to-date information.
Indigo offers digital x-ray. This is still one of the most common imaging tools and is used to confirm or rule out minor injuries or illnesses, including fractures and pneumonia.
Like many urgent care clinics, we do not offer ultrasound at any of our Indigo Urgent Care clinics. We offer digital x-ray.
If it's determined your injury or condition may benefit from an ultrasound, we refer you to local services.
Yes! Prescription delivery is available after your visit for a $10 flat fee. Hours and availability vary and are limited by location. Ask your Indigo concierge or provider for details.
Everyone is welcome at Indigo! All ages can be treated at any Indigo Urgent Care location. We are happy to get you and your family taken care of. If needed, visit records or lab results can be seamlessly shared with your current provider.
Yes. All MultiCare Indigo Urgent Care locations allow you to schedule same-day or next-day appointments online. You can choose any time and location that is most convenient for you. Find a location near you.
Can’t make it in-person? You can even schedule a video visit and see an Indigo provider from your phone or computer.
8 am to 8 pm, 7 days a week, including holidays.
Of course! Indigo offers urgent care visits from the convenience of your phone or computer. Learn more about virtual visits.
If you think you or someone else could suffer significant harm or die without prompt attention, seek emergency care — or call 911 immediately.
Emergency care is the right choice for treating conditions such as:
- Chest pain
- Coughing or vomiting blood
- Deep cuts or bleeding that won't stop
- Difficulty breathing or shortness of breath
- Numbness in the face, arm, or leg
- Seizures
- Severe abdominal pain
- Severe burns
- Sudden blurred vision
- Sudden, severe headache
- Sudden dizziness, weakness, or loss of coordination or balance
See all MultiCare Emergency Departments
If someone becomes ill or is injured and their condition does not pose an immediate, serious threat to their health or life, urgent care is usually the right choice. You should go to Indigo Urgent Care for:
- Allergies
- Cold or flu symptoms
- Earaches
- Fevers
- Foreign object in eye or nose
- Headaches
- Minor allergic reaction
- Minor burns or bruises
- Minor fracture
- Rash or poison ivy
- School and sports physicals
- Scrapes or minor cuts
- Skin conditions
- Sore throat
- Sprains
- Urinary tract infection
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Indigo Urgent Care is part of the MultiCare family, which is comprised of eight hospitals, including Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children's Hospital & Health Network, Tacoma General Hospital, Valley Hospital, plus numerous outpatient specialty centers, and primary and urgent care clinics.
If you're having an emergency, call 911
If your medical condition is serious or life-threatening, you should call 911 or have someone take you to the nearest Emergency Department immediately.
For a mental health/psychiatric crisis, please call 1-800-576-7764 or use one of the following crisis lines.
